car news

Damage to your car: these steps to follow

March 15, 2023

Damage to your car is no fun. Besides, it doesn’t matter whether it’s a scratch or a big dent, it’s always annoying. Now, it does make a difference in terms of repair whether it is a minor damage or a larger problem. You don’t necessarily need to remove a scratch; for most hefty dents, the situation is different. In this article you will discover what the steps to follow are if you have damage to your car.

1. How are you insured?

Before getting the damage repaired, it is a good idea to get your insurance policy, especially if you are responsible for the damage yourself. The Netherlands has three types of insurance. Third-party insurance means that only damage you cause to other vehicles or people is covered.

With all-risk, everything is covered. Limited casco has some additions compared to WA. If you are at fault for the damage yourself, what insurance you have is important. If it is caused by another party, the insurance company of the party causing the damage is responsible for covering the damage.

By the way, you would do well to consider whether it is wise to claim the damages. Small damages are often better paid out of pocket, otherwise it will (unnecessarily) affect your claim-free years.

2. Report damage

Step two is to hire a company that specializes in damage restoration. This can be done by phone, online or directly at the garage. Make sure you have your license plate number and policy number handy. Indeed, this may be asked for.

3. The repair

A bodyshop will first assess the damage. Then it’s up to you to formally order the repair. The car is then safely restored. You will be notified when your car is ready. If you wish, you can use replacement transportation during the recovery period. This is almost always free.

Damage repair can be divided into several types. A star or broken window is common. The key is to address a starburst quickly, before it becomes a crack. If weather experts are to be believed, hail damage is going to become more common. Hail damage is usually on the car window or roof. Especially if they are somewhat larger hailstones, the damage can be considerable. All-risk or limited-hazard insurance covers hail damage.

Dents and scratches can also occur quickly. These damages are often quick to repair and cost you little.

4. Car pickup

When the redeeming call comes that your car is ready, arrange a date for you to pick it up. If you have used replacement transportation, you can return this vehicle immediately. By the way, the damage repair of your car comes with a four-year warranty.